White Paper

Gartner Market Guide for Telecom Expense Management Services

Key Findings

Large multinational corporations (MNCs) with more than $1 billion in revenue and complex telecom expense management (TEM) needs represent almost two-thirds (62%) of Gartner’s TEM-based end-user inquiries.

According to a Gartner end-user survey, enterprises are utilizing TEM to take control of cloud, mobile, wireline TEM and emerging Internet of Things (IoT)/machine-to-machine (M2M) inventory and costs.