Chris Brown, COO of Intelygenz, discusses how business leaders who implement hyper automation and AI into their daily business processes see an exponential impact on their business outcomes. By augmenting human capability with hyper automation and AI, businesses will fundamentally change the capacity of work each employee can achieve daily, allowing businesses to focus on being proactive instead of reactive. Hyper automation should be top of mind for all business leaders who are looking to optimize their digital transformation.